TERMS OF USE

The following Terms of Use apply to www.harpercollins.com.au/traciharding

WebSite Copyright
Disclaimer
Links to Third Party Sites
Indemnification
Web Site Community
Privacy Policy

By using the website, you agree to the Terms of Use. Please read the whole of this page carefully. HarperCollinsPublishers reserves the right to review and modify any of the Terms of Use at any time. This page should be reviewed periodically so that you are updated on any changes. HarperCollinsPublishers welcomes your comments and feedback. Please send an email with your feedback or comments to fiona.mclennan@harpercollins.com.au

Website Copyright

© 2001 HarperCollinsPublishers Pty Limited (ABN 36 009 913 517). All rights reserved.

This site is owned and operated by HarperCollinsPublishers. Australian and international copyright, trademark, and intellectual property laws protect the material on this site.

Apart from any fair dealing for the purposes of study, research, criticism or review as permitted under the Copyright Act 1968 (Cth), no part of this site may be modified, copied, reproduced, republished, uploaded, posted, transmitted or distributed in any way. Material from the site may be printed or downloaded for personal use only and all copyright and other proprietary notices must be kept intact.

Disclaimer

Information contained in the website is provided by HarperCollinsPublishers in good faith, but HarperCollinsPublishers makes no representations or warranties of any kind, express or implied, as to the operation of the website, or the information, the content, materials or products included on this website, including but not limited to freedom from viruses. Except to the extent as provided by law, HarperCollinsPublishers disclaims all responsibility as to the information, content, materials or products arising from the use of this website, whether direct, indirect, consequential or otherwise.

Links to Third Party Sites

The website provides links and pointers to other internet websites, which are controlled and maintained by third parties. Users of the links provided by the website are responsible for being aware of which organisation is hosting the website that they visit. These links are provided as a convenience, and do not constitute an endorsement of content, policies or practices of the websites linked or referred to. Once you have left this site via such a link, you should check the terms of use and privacy policy of the third party site.

Indemnification

You agree to indemnify HarperCollinsPublishers and their agents, and the contributors to the website against any loss, damages or expenses arising out of any materials submitted by you and / or resulting from your use of the content (including software) or the interactive areas in a manner that breaches the Terms of Use of the web site. You will be responsible for any loss that HarperCollinsPublishers suffers due to your wrongful acts or omissions.

Website Community

The community section of the web site is dedicated to providing users with an opportunity to exchange ideas and opinions. Messages, reader reviews, e-cards, and any other material posted or circulated by community members express the opinion of the person posting or communicating the information. As such, HarperCollinsPublishers does not endorse or support the information, facts or opinions appearing in these sections of the site, or guarantee their accuracy. HarperCollinsPublishers does not assume responsibility or liability for the materials found, nor for any claims, damages or losses resulting from any use of these services or the materials contained therein.

Materials and information posted must not be the subject of third party rights including but not limited to copyright and trademark rights. By posting material or information, users authorise HarperCollinsPublishers to deal with the material at the absolute discretion of HarperCollins, including but not limited to reuse and archiving.

We reserve the right to monitor and publish the content of the community, and will delete anything we deem as inappropriate. We expect that as a member of an electronic community you will use caution and common sense. No material which is offensive may be posted on the website. Commercial solicitations are not permitted and will be removed.

Privacy Policy

Please read the whole of this Privacy Policy. HarperCollinsPublishers aims to treat your personal information in accordance with the following privacy policy at all times.

Personal Information
Use of Information
Use by Third Parties and Public Information
Use of Aggregate Data
Session Management - ALV and Cookies
Disclosure
Security
Access to Your Personal Information / Change of Details / Discontinuing Membership
Contact Details

Personal Information
HarperCollinsPublishers recognises the importance of protecting the privacy of personal information collected about visitors to our sites. Personal information is information that can be used to identify a person. The Personal information that we collect from you includes the details that you submit when joining our website community, entering competitions, or subscribing to our newsletters or other services online.

Use of Information
Personal information that you submit is used only for the purpose for which it is submitted. When you enter the website we also collect aggregate data for session management and site development purposes.

Use by Third Parties and Public Information
HarperCollinsPublishers may contract with third parties to handle the fulfilment of subscriptions or requests for information you submit to our sites, such as sending you a newsletter. HarperCollinsPublishers instructs these third parties to use personal information only for the specific purpose for which it is collected.

Any information posted on bulletin boards or communicated in community areas becomes public information. As such, we cannot guarantee the security of any information you disclose on the website.

Use of Aggregate Data
We may collect and aggregate information to develop our website, or to optimise website operation.

Aggregate information may be used to provide summary reports to third parties for marketing, advertising or research purposes. Details that identify you personally will not appear in these summary reports. For example a summary report may include "20% of our community members are from Queensland".

Session Management - ALV and Cookies
We use Application Level Variables ("ALV") and Cookies data for session management purposes only. ALV are used to record how long since you logged on to a community area. Cookies are used to record how long since you last completed an online poll. This allow us to improve site operation by making sure the same person cannot cast multiple votes in online polls, or by allowing you to re-renter a community site shortly after exiting without the need to log in again. No personal information is collected and no permanent record of this material is created.

Disclosure
Personal information may be disclosed as required by law or in special situations where HarperCollinsPublishers has reason to believe that doing so is necessary to identify, or bring legal action against anyone damaging, injuring, or interfering with HarperCollinsPublishers rights and property, or anyone else who could be harmed by such activities.

Security
HarperCollinsPublishers strives to ensure the security, integrity and privacy of personal information submitted to our websites. Unfortunately, no data transmission over the Internet can be guaranteed to be totally secure. Although we aim to protect your personal information, we cannot guarantee the security of any information you may transmit to us, or our transmissions to you.

Where credit card details are submitted to us for a website purchase, we take every precaution to ensure that your transaction is safe and secure. Your credit card details are encrypted automatically with 128 bit SSL (secure socket layer) security after you enter them, and are deleted once the sale has been processed.

Access to Your Personal Information, Change of Details, Discontinuing Membership
You may have submitted personal information to us by joining one of our website communities or entering a competition.

You can change your personal details, submitted when joining our website community, by going to the "Change Membership Details" page accessed from the Community Home page.

You can access your personal information or instruct us to delete your personal information by using any one of the methods described below.

Contact Details
Write to us at
Multimedia and Internet Services
HarperCollinsPublishers Australia
25 Ryde Rd
PYMBLE NSW 2073
Australia
Telephone:Within Australia - (02) 9952 5000
International - +61 2 9952 5000
Facsimile:Within Australia - (02) 9952 5444
International - +61 2 9952 5444
Email:fiona.mclennan@harpercollins.com.au