TERMS OF USE

The following Terms of Use apply to www.harpercollins.com.au/traciharding

WebSite Copyright
Disclaimer
Links to Third Party Sites
Indemnification
Web Site Community
Privacy Policy

By using the website, you agree to the Terms of Use. Please read the whole of this page carefully. HarperCollinsPublishers reserves the right to review and modify any of the Terms of Use at any time. This page should be reviewed periodically so that you are updated on any changes. HarperCollinsPublishers welcomes your comments and feedback. Please send an email with your feedback or comments to kate.green@harpercollins.com.au

Website Copyright

© 2001 HarperCollinsPublishers Pty Limited (ABN 36 009 913 517). All rights reserved.

This site is owned and operated by HarperCollinsPublishers. Australian and international copyright, trademark, and intellectual property laws protect the material on this site.

Apart from any fair dealing for the purposes of study, research, criticism or review as permitted under the Copyright Act 1968 (Cth), no part of this site may be modified, copied, reproduced, republished, uploaded, posted, transmitted or distributed in any way. Material from the site may be printed or downloaded for personal use only and all copyright and other proprietary notices must be kept intact.

Disclaimer

Information contained in the website is provided by HarperCollinsPublishers in good faith, but HarperCollinsPublishers makes no representations or warranties of any kind, express or implied, as to the operation of the website, or the information, the content, materials or products included on this website, including but not limited to freedom from viruses. Except to the extent as provided by law, HarperCollinsPublishers disclaims all responsibility as to the information, content, materials or products arising from the use of this website, whether direct, indirect, consequential or otherwise.

Links to Third Party Sites

The website provides links and pointers to other internet websites, which are controlled and maintained by third parties. Users of the links provided by the website are responsible for being aware of which organisation is hosting the website that they visit. These links are provided as a convenience, and do not constitute an endorsement of content, policies or practices of the websites linked or referred to. Once you have left this site via such a link, you should check the terms of use and privacy policy of the third party site.

Indemnification

You agree to indemnify HarperCollinsPublishers and their agents, and the contributors to the website against any loss, damages or expenses arising out of any materials submitted by you and / or resulting from your use of the content (including software) or the interactive areas in a manner that breaches the Terms of Use of the web site. You will be responsible for any loss that HarperCollinsPublishers suffers due to your wrongful acts or omissions.

Website Community

The community section of the web site is dedicated to providing users with an opportunity to exchange ideas and opinions. Messages, reader reviews, e-cards, and any other material posted or circulated by community members express the opinion of the person posting or communicating the information. As such, HarperCollinsPublishers does not endorse or support the information, facts or opinions appearing in these sections of the site, or guarantee their accuracy. HarperCollinsPublishers does not assume responsibility or liability for the materials found, nor for any claims, damages or losses resulting from any use of these services or the materials contained therein.

Materials and information posted must not be the subject of third party rights including but not limited to copyright and trademark rights. By posting material or information, users authorise HarperCollinsPublishers to deal with the material at the absolute discretion of HarperCollins, including but not limited to reuse and archiving.

We reserve the right to monitor and publish the content of the community, and will delete anything we deem as inappropriate. We expect that as a member of an electronic community you will use caution and common sense. No material which is offensive may be posted on the website. Commercial solicitations are not permitted and will be removed.

Statement Regarding Privacy Policy

HarperCollins Publishers Pty Limited (HarperCollins Publishers) recognises the importance of protecting the privacy of personally identifiable information collected about our customers. For the purposes of this Privacy Statement, the word customers includes visitors to our web sites, subscribers to and users of our services, purchasers of our products and advertising customers.

We are bound by the National Privacy Principles in the Privacy Act 1988 (Cth) in relation to the handling of personal information. Where appropriate we will handle personal information relying on the media exemption (but complying with the Australian Press Council Privacy Standards), related bodies corporate exemption and the employee exemption in the Privacy Act.

Personal Information

We collect personal information when we provide our services to you. Generally we will tell you why we are collecting information when we collect it and how we plan to use it or these things will be obvious when we collect the information. We usually collect personal information directly from you although sometimes we may use agents or service providers to do this for us. We may also acquire lists from other sources, both from other companies and from other public documents.

Use of Information

We usually collect personal information such as your name, address, telephone number, and in some instances, your financial details. When you are online, we collect information regarding the pages within our network which you visit and what you click on. As a general rule we do not collect sensitive information. However, if we do, it will usually be for the purposes of providing our goods or services and if the law requires us to, we will seek your consent to collect it.

We use your information to provide our services to you, to fulfil administrative functions associated with these services, for example billing, to enter into contracts with you or third parties and for marketing and client relationship purposes.

We may share your information with other companies which are related to HarperCollins Publishers, within and outside of Australia. We or they may also use your personally identifiable information to assist us in improving our products and services and any of us might be in touch to let you know about goods, services, or promotions which may interest you.

When we collect your information, we will give you the ability to indicate that you do not want us to use your personal information for disclosed secondary purposes. At any time, you may notify us of your preference on this issue by contacting us by any of the following methods:
Email: privacy@harpercollins.com.au
Telephone: Simon Stubbs, Privacy Officer, phone (02) 9952 5080 Mail: 25 Ryde Road Pymble NSW 2073
Please allow a reasonable time for your preference to be implemented.

Use by Third Parties

We may disclose your information to its service providers and contractors from time to time to help us to provide and market our goods and services to you. If we do this we generally require these parties to protect your information in the same way we do.

Use of Aggregate Data

We may collect certain non-personal information to optimise our goods and services including our Web pages for your computer (e.g., the identity of your Internet browser, the type of operating system you use, your IP address and the domain name of your Internet service provider). We may use such non-personal information for internal purposes, including but not limited to improving the content of our sites.

We may use personally identifiable information in aggregate form to improve our goods and services including our Web sites and make them more responsive to the needs of our customers. This statistical compilation and analysis of information may also be used by News or provided to others as a summary report for marketing, advertising or research purposes.

Security

We strive to ensure the security, integrity and privacy of personally identifiable information of our customers. We use a variety of physical and electronic security measures including restricting physical access to our offices and firewalls and secure databases to keep personal information secure from misuse, loss or unauthorised use or disclosure.

Unfortunately, no data transmission over the Internet can be guaranteed to be totally secure.

Access to Personal Information

You have a right to access most personal information we hold about you and if we deny access in some circumstances we will tell you why.

To request access, please contact our privacy officer as set out at the end of this document.

Public Information

Any information posted on bulletin boards and/or communicated in chat areas becomes public information. While News strives to protect and respect your privacy, we cannot guarantee the security of any information you disclose in a chat room or bulletin board.

Cookies

Cookies are data that a Web site transfers to an individual's hard drive for record-keeping purposes. Cookies can facilitate a user's ongoing access to and use of a site. They allow us to track usage patterns and to compile data that can help us improve our content and target advertising. If you do not want information collected through the use of Cookies, there is a simple procedure in most browsers that allows you to deny or accept the Cookie feature. But you should note that Cookies may be necessary to provide you with features such as merchandise transactions or registered services.

Online Links to Third Party and Co-Branded Sites

We may use the services of third parties for the serving and/or targeting of advertisements. Some of these third parties collect non-personal information through the use of Cookies. More information on the privacy and third party serving of advertisements can be found at http://www.ni.com.au.
We may establish relationships with business partners that allow visitors to our Internet sites to link directly to sites operated by these partners. Some of these sites may be "co-branded" with our logo; however, these sites may not be operated or maintained by or on our behalf. These sites may collect personal information from you that may be shared with us. This Privacy Statement will apply to any personal information we obtain in this manner.

We are not responsible for the content or practices of Web sites operated by third parties that are linked to our sites. These links are meant for the user's convenience only. Links to third party sites do not constitute sponsorship, endorsement or approval by us of the content, policies or practices of those third party sites. Once you have left our site via such a link, you should check the applicable privacy policy of the third party site.

What else you should know about privacy on the internet

Remember to close your browser when you have finished your user session. This is to ensure that others cannot access your personal information and correspondence if you share a computer with someone else or are using a computer in a public place like a library or Internet café. You as an individual are responsible for the security of and access to your own computer.

Whenever you voluntarily disclose personal information over the Internet this information can be collected and used by others. In short, if you post personal information in publicly accessible online forums, you may receive unsolicited messages from other parties in return. Ultimately, you are solely responsible for maintaining the secrecy of your username and passwords and any account information. Please be careful and responsible whenever you are using the internet.

For further information

Please contact our Privacy Officer to ask for access to your information or if you have a complaint concerning your information privacy or if you would like more information about our approach to privacy.

Contact:
SimonStubbs
Privacy Officer
HarperCollins Publishers Pty Limited
Privacy@harpercollins.com.au
Phone (02) 9952 5000
Facsimile (02) 9952 5080
25 Ryde Road Pymble NSW 2073